Discussion:
Serial Number is Missing or Invalid - HELP!!!
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J***@adobeforums.com
2005-06-03 02:10:11 UTC
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I've been running Photoshop (CS2) and Bridge for about 3 weeks now, and everything has been running smoothly, up until this morning.

When I tried to start Photoshop and Bridge today I get the message

"Your Adobe Photoshop(R) user name, Organization or Serial Number is missing or invalid. The application cannot continue and must now exit."

There is an OK button and when you press it, it exit's as promised. No where to re-enter the data or anything.

How do I get Photoshop running again? Where can I re-enter my serial number etc?
J***@adobeforums.com
2005-06-03 02:31:10 UTC
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An update

Doing a repair installation doesn't help at all.

My name and Organization appear on the splash screen, but I still get the same message.
D***@adobeforums.com
2005-06-03 12:17:24 UTC
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For some information and slight entertainment see my post at:
"Photoshop CS2: Your Adobe Photoshop user name, organization, or serial number is missing or invalid." </cgi-bin/webx?13@@.3bbaaec9/25>
Unfortunately, the only work around I've found so far is to uninstall and reinstall. Along with at least one other I've done this multiple times.
D***@adobeforums.com
2005-06-03 13:05:37 UTC
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Did you activate it with Adobe ?

Craig Flory
D***@adobeforums.com
2005-06-03 13:33:03 UTC
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I have every time.
J***@adobeforums.com
2005-06-10 01:37:10 UTC
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Thanks for the reply. I found that message a little after I posted, and have done the re-install.

I did register and activate with Adobe both times. I'm keeping my fingers crossed that it doesn't bum out on me again, especially while I'm overseas.
D***@adobeforums.com
2005-06-11 11:45:18 UTC
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I decided to click the "remind me later" to register this time
(and *so far* it's still clear), thinking maybe it would hold off with the problem while kind of in limbo.
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